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Customer Service Specialist, Toronto (2247065241)


Other / general



Toronto, Ontario, Canada

Location: North York, ON Hours: 8:30am – 5:00pm Do you have a true passion for exceptional Customer Service? Are you looking to join an extremely rewarding Customer Service Specialist position, which will further develop your people and relationship-building skills? We are now searching for a talented, hands-on and goal-oriented individual who likes to surpass the goals and excel in a fast-paced environment. The ideal candidate will handle activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. The team assists in building profitable sales by enhancing customer satisfaction and confidence. What you will do: Receive and process customer orders Develop solutions to customer needs/opportunities Build and sustain long-term customer partnerships Display effective communication and interpersonal skills Collaborate effectively with team members Resolve problems and non-conformances quickly Other duties as required What you will require: University degree or College diploma with specialized training in a related field (i.e. chemistry, sales or customer service) with two (2) years of customer service experience Must have a strong organizational aptitude, be detailed oriented and have excellent time management skills Must have strong problem-solving skills with the ability to prioritize and multitask Must be a team player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholders Must have strong computer skills using Microsoft office suite including Outlook, Excel and Word Bilingual in French and English is an asset To Apply: Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. All candidates are subject to a background check. We thank all applicants for their interest in a career at Univar Solutions. About Univar Solutions: Univar Solutions is the leading distributor of chemistry and related innovative products and services in Canada. We provide more chemical products and related services than any other company in the marketplace. Our wide distribution network, with locations coast-to-coast, helps guarantee fast, reliable service to Univar's customers. Safety is our first priority, both the starting point and foundation for all aspects of our global business operations. Safe transport and storage of products, safe operational practices and safe working conditions enable us to protect our employees, customers, suppliers and the environment. To read more about our successes and what we do, please [Register to View] We offer: Competitive Compensation Package Generous Retirement Contributions Great benefits including medical, dental, eyecare and more A pleasant and supportive place to work with the best co-workers out there Enjoyable company events throughout the year: summer BBQ’s, golf tournaments, bowling league. Training and education reimbursement programs Join our team today – challenge your limits. Innovate. Grow. Together.