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Job Details


InWork360

FUNCTIONAL ANALYST - CUSTOMER AND LOAN MANAGEMENT (2624671498)

Other

Unknown

Yearly

No

Sainte-Sophie, Quebec, Canada

Job Description

No other bank is doing what we do.

At BDC, we’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here and we think you’ll like it too.

At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. Furthermore, for over a decade, we have been recognized as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers.

Diversity. Inclusion. They’re more than just words for BDC. We are committed to cultivating and preserving a culture of inclusion. Our goal is to have a team that reflects gender and visible diversity. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

You have more than five years of experience as a functional analyst? You have worked in an agile environment? You stand out for your proactivity and collaborative spirit? I invite you to read on!

POSITION OVERVIEW

Reporting to the Team Lead, IT Solutions Delivery, the Functional Analyst is an integrated role within the IT Solutions Delivery teams. He or she will work closely with various specialists to enrich their analysis. The Functional Analyst is also involved in opportunity analysis and solution design, security, development, and implementation. Therefore, he or she will participate in all phases of the Secure System Development Life Cycle.

CHALLENGES TO BE MET

  • Oversee the interpretation of high-level business needs through functional specifications, while ensuring communication with users.

  • Synthesize a global view of a system and of development stakes through an understanding of the short and medium term business needs, counseling users by suggesting alternatives and setting out for them the constraints related to the philosophy of a system.

  • Produce plans and detailed specifications which faithfully translate users’ requirements into solutions while respecting parameters and other established criteria; manage his/her own activities and those of others to carry out these plans.

  • Design and test specific solutions, which meet functional, technical and security standards.

  • Support the business in the development of their business case.

  • Supply second level technical support in order to solve production problems, and provide support according to established service levels.

  • Adapt to changing technology, learning, and applying new methods to achieve the organization's goals.

WHAT WE ARE LOOKING FOR

  • Bachelor's degree in computer science, administration, or equivalent

  • A minimum of 10 years’ experience in I.T. and 5 years as a functional analyst

  • Practical experience in agile software development (Scrum, Kanban)

  • Solid experience in the implementation and evolution of client relationship management systems

  • Project Management experience, an asset

  • Knowledge of Microsoft Dynamics CRM 365 software

  • Knowledge of Mendix Platforms

  • Excellent working knowledge of the Microsoft Office suite

  • Knowledge of the financial sector, an asset

  • Knowledge and practical experience of application development methodologies and best practices

  • Demonstrated leadership, significant autonomy, sense of initiative and organization

  • Excellent analytical, documentation and problem-solving skills. Ability to generate a clear synthetic vision of a complex situation

  • Practical experience in task estimation and ability to maintain a relationship of trust with business partners

  • Bilingualism in French and in English

With us, you'll be able to achieve the work/life balance you're looking for, with competitive working conditions and flexible benefits.

Important Point to Consider

Vaccination Policy for COVID-19: The health, well-being and safety of our colleagues, clients and of the community are a top priority for us. Effective November 8, 2021, BDC requires that all employees and consultants be fully vaccinated. A solemn declaration will be requested to this effect.

Join BDC and help make a difference!

EQUAL OPPORTUNITY EMPLOYER
At BDC, we value diversity in our workforce and encourage all qualified candidates to apply. We appreciate all responses and advise that only those candidates selected for an interview will be contacted.