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Outbound Fulfillment Specialist (2247071751)

Science, Technology, and Engineering

IT / Computing / Software



Richmond, British Columbia, Canada

Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by 2050 - the world’s largest unaddressed disability. Clearly serves this mission and the community every day by providing the most accessible and affordable optical products on the market. Vancouver born and bred, clearly was the first Canadian retailer to offer eyewear online and has now grown to be a recognized global leader in the design, manufacturing, and distribution of glasses, sunglasses, and contact lenses. We are very lucky to offer several incredible opportunities to join our team, and we are currently recruiting for a mission driven Outbound Fulfillment Specialist to join our Operations Team. Your role is to deliver on customer satisfaction by ensuring that customers’ orders are shipped without error. What does one (perfect) workday look like? You start your day fresh with coffee and breakfast (or not) and report in to your Team Leader. You spend your day on the fulfillment floor picking, packing, and shipping out customers' orders. You are a self-motivated and goal-oriented individual who thrives in a faced paced environment where attention to detail, communication and teamwork are essential to success. At the end of the day you review your progress and update your Team Leader. Additional daily duties include: Pick, pack, and ship orders daily Complete customs and courier documentation for all shipments Prepare products for incoming external orders Report personal and team performance at the end of each day Work with the Fulfillment Team Leader to implement process and efficiency improvements Comply with OHS standards including safe operation of mobile equipment Other items as assigned by Fulfillment Team Leader Schedules Team A: Sunday-Tuesday/Alternating Wednesday (8am-8pm) Team B: Thursday-Saturday/Alternating Wednesday (6am-6pm) Your main KPIs? All internal orders ship same day All external orders ship within 5 days Number of orders picked and packed per hour Other productivity related metrics Why we want you? Because our mission to eradicate poor vision is now your mission too Because you know what you’re talking about: you have 1 years of experience working in a warehouse environment Because you have basic to intermediate level computer skills Because you have strong accuracy when it comes to data entry Because you can complete repetitive physical tasks throughout your day (lifting up to 30lbs and working on your feet) Because you are driven with a strong sense of personal accountability and consistently meet deadlines Because you are detail oriented, accuracy is key to you and your work is of high quality Because you have strong communication skills and the ability to work within a team Because you have a positive and professional attitude, with a great sense of humour Because you are knowledgeable and comfortable using technology as part of your daily work Because you have problem-solving skills and an eye for detail What is in it for you? You will be part of a purpose driven team that is making a difference – improving lives by improving sight Clearly will help you save for your future with 100% matching through our Employee Shareholding and Retirement Savings plans Opportunities to volunteer and support Clearly’s philanthropic initiatives A total rewards package that includes extended medical benefits, dental benefits, vision care, and an annual flex spending account Opportunities for personal and career development, and an annual education allowance 50% employee discounts on [Register to View] for you, your friends, and your family A company that celebrates its wins and recognizes its highly valued team members Clearly is an equal opportunity employer and we welcome all applicants regardless of race, gender, sexual orientation, gender identity, political beliefs, family or marital status, religion, physical disability, mental disability, or age. We are committed to creating a diverse and inclusive workplace and we value the different perspectives, opinions, and backgrounds you can bring. Thank you for your interest in joining team Clearly Applying for this position will allow you to be part of something incredible. To succeed on our team, you must have an entrepreneurial mindset that embraces challenges, and understands the potential of the internet as an innovative tool to buy eyewear. While we thank all candidates that expressed interest in this position, only qualified individuals will be contacted by our Talent Acquisition team.