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Job Details


Manager, IT Platforms (2524761534)

Science, Technology, and Engineering

IT / Computing / Software



Ottawa, Ontario, Canada

We are looking for a Manager, IT Platforms who will lead a team responsible for creating and managing a robust, secure, and effective network that spans on-premises and cloud infrastructure. The network includes physical on-premise equipment, plus a cloud platform that supports our cloud services business. The success of the network solution and the leaders performance is measured based on our required business outcomes.

The successful candidate will join us as a member of our Information Technology and Cloud Solutions (ITCS) team. The ITCS team provides network and cloud platform solutions that provide the infrastructure for delivering business applications.

Job Duties

• Manage an IT and Cloud Solutions team to achieve our strategic goals
• IT staff management including recruiting, training, and coaching employees, communicating job expectations, and appraising performance
• Define and track Key Performance Indicators (KPIs) to measure progress and success
• Create and communicate IT policy and track compliance
• Manage communications and working relationships between IT and other departments within the organization as well as external service providers
• Align team with strategic goals planning and execution
• Manage IT budget across the cloud and on-premise networks to ensure cost-effectiveness
• Manage information technology, computer systems, and network infrastructure
• Work with DevOps engineers to provide the network infrastructure for cloud-based services including security and monitoring
• Advance our "cloud-first" vision by moving existing infrastructure and processes to cloud-based solutions
• Stay up to date with cybersecurity tools and technologies, and use your knowledge to create effective security policies and solutions that achieve corporate outcomes
• Ensure security and integrity of data, network access, and backup systems
• Respond to security incidents and track incidents for continuous improvement
• Create solutions for remote work and hybrid working environments that include a blend of remote and in-office work
• Create robust and secure document sharing, storing, and archiving solutions that support business needs
• Select and purchase new and replacement hardware and software, while managing inventory and budget

Key Competencies

• A team-oriented focus: working in high transparency, high accountability, fun environment where we help and learn from others
• A focus on ensuring the best possible customer outcomes


• BS in Computer Science or a related field
• Minimum 5 years of experience in IT with at least 2 years of management experience
• Advanced IT skills that include both cloud and on-premises networks and a variety of platforms including Linux, Windows, and macOS
• Leadership experience
• Strong interpersonal and communication skills
• Experience managing public cloud provider accounts and tools including networking and security, and billing
• Experience with Kubernetes and Docker, preferably with EKS


• Experience migrating on-premise networks to the cloud
• A preference for cloud-first thinking
• A focus on data-driven continuous improvement
• Software development experience such as Python scripting and/or SQL databases would be helpful